Multinational Business Executive

About the Role

Own and execute the local (country) policy issuance and servicing activities that support a Multinational/Controlled Master Program at Sompo Insurance Thailand. Ensure locally admitted policies are issued accurately, compliantly, and on time, aligning local requirements with the master program structure and multinational service standards.

Key Responsibilities

• Prepare, issue, and deliver local admitted policies (new business and renewals) in line with underwriting instructions, program requirements, and service timelines.
• Ensure policy terms, limits, deductibles, endorsements, and premium details match agreed underwriting guidance and multinational program structure.
• Act as the country point of contact for issuance matters with the multinational hub/global program team, underwriting, brokers, and local operations.
• Support alignment between master policy intent and local policy wording/requirements within local regulatory constraints.
• Maintain accurate policy records in core systems; manage document version control and required issuance checklists.
• Ensure consistent capture of program data (local premium, taxes/fees, limits, locations, insured entities) for downstream reporting and bordereaux needs.
• Apply local regulatory and compliance requirements (admitted rules, mandatory clauses, language/currency, stamping, tax/fee handling, licensing constraints) and escalate conflicts with proposed compliant alternatives.
• Process endorsements, cancellations, reinstatements, certificates, and evidence of insurance; manage reissuance when needed.
• Support local invoicing/billing triggers and ensure issuance supports timely premium collection as applicable by operating model.
• Provide status updates, manage expectations, and resolve issuance queries from brokers/clients/internal partners.
• Participate in service reviews and contribute to continuous improvement of issuance workflows and templates.
• Follow required controls (peer review, sign-offs, sanctions/AML steps where applicable, documentation completeness) and track KPIs (issuance turnaround time, defects, rework) to identify root causes.

Typical Deliverables

• Issued local policies and endorsement documentation.
• Local policy schedules, required notices/clauses, certificates/evidence of insurance.
• Accurate policy system records and issuance checklists.
• Timely issuance status reporting to multinational program team/broker.

Key Stakeholders

• Local Underwriting and Operations (policy admin, billing/finance).
• Multinational hub / global program management team.
• Brokers and client risk/insurance managers.
• Compliance/Legal/Regulatory colleagues.

Skills / Required Skills

• Strong understanding of policy issuance processes and insurance documentation.
• Familiarity with multinational program concepts (master/local structure, controlled master programs).
• Local regulatory awareness (admitted requirements, taxes/fees, mandatory wording, language/currency rules).
• High attention to detail and strong written communication.
• Ability to manage multiple priorities under time pressure; issue-spotting and escalation judgment.
• Proficiency with policy administration systems and document tools (Word/PDF, workflow platforms).

Qualifications

• 2–5+ years in policy issuance/policy admin/operations within commercial lines (varies by market complexity).
• Multinational or complex account experience preferred.
• Local insurance market/regulatory knowledge strongly preferred.

Additional Information

• Employer: Sompo Insurance Thailand.
• Work arrangement: onsite.
• Employment type: full-time.