Department Manager, Business Intelligence Center (PM & Analysis)

About the Role

We are looking for a strategic and data-savvy Business Analyst to join the Business Intelligence Center (BIC). This role will play a key part in driving commercial performance and enabling enterprise transformation through data-backed insights, business modelling, and strategic execution support. You will work closely with cross-functional teams to bridge the gap between analytics and action, enabling smarter, faster decisions that shape the future of our commercial landscape. Employer: Makro PRO. Work arrangement: onsite. Employment type: full_time.

Responsibilities

• Analyze complex data sets to identify trends, patterns, and insights that inform business strategy.
• Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities.
• Support category, pricing, and promotion strategies through data modelling and scenario planning.
• Build and validate business cases for new initiatives, including financial and operational impact.
• Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans.
• Map current-state processes, identify gaps, and recommend future-state solutions.
• Track the performance of transformation initiatives, ensuring KPIs and benefits are realized.
• Provide data-driven input into change adoption and organizational readiness plans.
• Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions.
• Design and maintain dashboards, reports, and presentations that support decision-making.
• Translate complex analytics into clear, executive-ready insights and recommendations.
• Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics and provide ongoing insights for continuous performance improvement.

Qualifications

• Bachelor's degree in Business, Economics, Data Science, or a related field.
• 3–6 years of experience in business analysis, commercial planning, strategy, or transformation.
• Strong analytical and quantitative skills, with experience using tools such as SQL, Power BI, Excel.
• Proven ability to translate data into business strategy and insights.
• Experience in retail, FMCG, consulting, or large-scale transformation environments is a plus.
• Excellent communication and stakeholder engagement skills, with a collaborative mindset.

Skills

• SQL
• Power BI
• Excel
• Data analysis
• Stakeholder management
• Project management

Benefits

• Private Health Insurance
• Provident fund
• Vacation 16 days
• Training & Development
• Fixed bonus
• Performance Bonus
• Free parking