Bilingual Customer Support Specialist

About the Role

We are looking for a Bilingual Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert level of linguistics. You will have conversations in both Thai and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

Responsibilities

• Give AI chatbots diverse and complex bilingual tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance

Qualifications

• Fluency in English and Thai
• Detail-oriented
• Expert level of writing, editing, and communication in both languages
• A current, in progress, or completed Bachelor's degree is preferred but not required

Benefits

• This is a full-time or part-time remote position
• Choose which projects you want to work on and set your own schedule
• Projects are paid hourly starting at $20+ USD per hour, with bonuses for high-quality and high-volume work

Additional Information

• Payment is made via PayPal; we will never ask for any money
• Only applicants in Thailand will be considered
• This is an independent contract position