Employee Relations Manager_[437259]

About the Company

Flash Express is a leading logistics and courier company in Thailand, founded in 2017 by Komsan Saelee. It provides nationwide delivery services across all 77 provinces with over 2,500 service points. The company operates under the concept "In mind, In delivery", ensuring fast and reliable shipping solutions.

Responsibilities

• Manage employee relations, including investigating and resolving employee complaints, grievances and disciplinary issues promptly and fairly; investigate allegations of misconduct or violations of company policies; advise management and provide recommendations.
• Facilitate resolution of conflicts between employees and management.
• Develop and manage labor relations activities, including contract negotiation and administration; ensure compliance with labor laws and regulations; represent the company in labor litigation and arbitration.
• Develop and implement employee engagement programs and activities to increase employee satisfaction and morale; conduct employee surveys and analyze results to identify areas for improvement; create a positive and inclusive corporate culture.
• Develop, review and update policies and procedures related to employee relations and ensure consistent enforcement across the organization.
• Provide training and education to management and employees on topics related to employee relations, including disciplinary procedures, conflict resolution and harassment prevention.
• Other duties as assigned.

Qualifications

• Bachelor's degree in related field.
• At least 5 years of work experience in employee relations or human resource management.
• Excellent communication and interpersonal skills.
• Good knowledge of labor laws and regulations; experience working with labor unions will be an advantage.
• Ability to handle sensitive information confidentially.
• Excellent problem-solving and conflict resolution skills.
• Computer skills in MS Office, especially Excel (Pivot, VLOOKUP) and PowerPoint.
• Ability to communicate and coordinate well within and outside the team; be detailed and careful; able to work well under pressure; ability to manage a team.