Welcome ＆ Service Coordinator (Japanese Speaker) Club Med Thailand_project

About the Role

Welcome & Service Coordinator (Japanese Speaker) at Club Med Thailand.

Responsibilities

• Welcome guests, provide information and personalise customer relations.
• Manage arrivals and departures (check-in and check-out), operate telephone switchboard, keep information media available to customers, collect invoices and control deferred operations.
• Know the resort thoroughly and work in collaboration with relevant departments (room staff, laundry, catering).
• Develop internal sales and ensure invoicing for the stay or local sales.
• Guarantee the quality of services, compliance with Club Med health and safety rules and maintenance of the resort's assets.

Qualifications

• Sociable and able to connect with guests and build trusting relationships.
• Helpful and attentive, able to find the right solution for guests.
• Multilingual — master at least two languages and comfortable with international guests; Japanese speaker indicated.

Benefits

• Access to Club Med infrastructures and activities; opportunities to take part in entertainment and shows.

Additional Information

• All our positions are open to people with disabilities.