Welcome ＆ Service Coordinator (Japanese Speaker) Club Med Thailand_project

About the Role

In becoming a G.O Front Desk Agent, you will be responsible for welcoming guests, providing information and personalising customer relations at the resort.

Responsibilities

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
• Develop internal sales and ensure the invoicing for the stay or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

Qualifications

• Sociable; able to connect with our guests and build a trusting relationship
• Helpful and attentive; finding the right solution for all our guests
• Multilingual; you master at least two languages and are comfortable with international guests

Benefits

• Benefit from the infrastructures and activities offered by Club Med
• Opportunity to perform on stage to show your talent

Additional Information

All our positions are open to people with disabilities.