Specialist, Technical Engineer (BB)

About the Role

Imagine being part of the Manufacturing Excellence team for the world’s largest jewellery brand. If you are passionate about driving technical innovation, solving complex manufacturing challenges, and creating sustainable improvements across operations, then you might be our next Specialist, Technical Engineer (BB) at Pandora Crafting & Supply.

Responsibilities

• Drive technical excellence by leading and supporting engineering initiatives to improve process capability, machine performance, product quality, and manufacturing efficiency.
• Identify, develop, and implement sustainable technical solutions to address manufacturing challenges and enhance operational performance.
• Capture, integrate, and standardize technical knowledge, best practice, lessons learned, and engineering standards across front-end manufacturing processes.
• Develop and maintain technical playbooks, guidelines, and knowledge repositories to strengthen organization capability.
• Act as a key technical focus point among manufacturing sites, facilitating knowledge transfer, best practice sharing, and technical alignment across factories.
• Provide technical consultation and support to engineering teams for quality improvement, problem-solving, and process optimization activities.
• Work closely with Process Engineering, Casting Engineering, Tooling, and other technical functions to identify improvement opportunities and resolve complex manufacturing issues.
• Lead or facilitate systematic root cause analysis and deployment of corrective and preventive actions for critical technical issues.
• Support strategic manufacturing initiatives by providing technical expertise and coordinating the deployment of engineering solutions related to quality.
• Support implementation and sustainment of approved technical improvements across manufacturing sites.
• Prepare and provide regular technical reports, project updates, performance analyses, and management presentations to ensure effective communication and alignment with stakeholders and leadership teams.

Qualifications

• Bachelor’s degree or higher in Mechanical, Industrial, Manufacturing, Materials Engineering, or related fields.
• Minimum 5 years of experience in Manufacturing Engineering, Process Engineering, Industrial Engineering, or Continuous Improvement.
• Proven track record in driving quality, productivity, cycle time, and operational excellence improvement projects.
• Strong problem-solving skills with hands-on experience in root cause analysis and technical troubleshooting.
• Ability to collaborate across functions and influence stakeholders to achieve project goals.
• Passion for continuous improvement, innovation, and knowledge sharing.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Experience with Power BI, Minitab, ERP/MES systems, and project management tools.
• Familiarity with digital and AI tools for engineering and process improvement.
• Strong communication skills with the ability to work effectively with cross-functional teams and vendors.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.