Officer, Cycle Quality Engineering

Responsibilities

• Test plan consolidation and support: Coordinate sample testing according to the Testing Plan and validation timeline; support the development and update of Testing Plans including test methods, frequency, and product quality risk assessment to ensure quality readiness; prepare test validation and ensure data is accurate, complete, and traceable; ensure required samples, documents, and test results are ready for each milestone; follow up with relevant teams to resolve pending validation items; support implementation of quality criteria to enhance consumer satisfaction.
• Failure Analysis: Assist in conducting failure analysis by collecting data, organizing samples, and performing initial root cause analysis; document findings and contribute to team problem-solving and next-step activities; provide initial test results to support RCI in collaboration with the Consumer Engineering Lab and Consumer Quality Engineering team.
• Reporting & Data Management: Consolidate and track test data across NPD cycles; support report preparation for quality gates and milestone reviews and communicate results to cross-functional teams; maintain organized test result database and tagging system for traceability.
• Project initiation and support: Provide project and cross-functional coordination support; assist the Supervisor in managing project schedules related to quality deliverables; follow up on action items, communicate status, and escalate issues in a timely, structured manner.

Qualifications

• New graduate or 1-2 years of experience in related field.
• Experience in R&D, lab testing, product development, or failure analysis.
• Experience in jewelry is preferred.
• Critical thinking skills, analytical, and driving solutions.
• Willingness to learn new methods and systems.