Head of Hospitality Project Management

About the Company

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate by combining world class services, advisory and technology for our clients. We are committed to hiring talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.

About the Role

• Take responsibility for the Project Management consulting services function for Hospitality projects within PDS Thailand.
• Act as point of introduction and escalation with key clients in the initiation phase of client engagement and the subsequent project management service delivery.
• Provide project management and oversight to JLL project teams in PDS, providing guidance and direction on service delivery and client management.
• Support the TH PDS GM to drive growth of PDS Project Management services in the market and contribute thought leadership in development of growth and sales strategy across multiple sectors.
• Be an effective role model for PDS team members; demonstrate leadership behaviours, operations and business development targets, and foster creativity, innovation and teamwork.
• Advise JLL clients with detailed knowledge of professional PM consultancy practices.

Clients & Sales

• Drive the sales function to secure new clients and projects; create and follow an aggressive business plan for growth of hospitality projects for PDS.
• Be the main point of contact for business development activities including client engagement and selling of PDS services to investors, operators and owners.
• Build relationships with new clients and nurture existing client relationships to support the business growth strategy.
• Assist sales teams by sharing opportunities and connections, identifying potential pursuits, and attending face-to-face meetings to provide solutioning.
• Engage with existing clients to discuss future opportunities and attend key industry events to gather market intelligence.

Internal Engagement

• Communicate with other BU/teams to support business success per One JLL policy by providing details of PDS products.
• Work closely with JLL Hotel Advisory and Capital Markets teams to understand market movements and potential client/project opportunities.
• Develop and strengthen relationships with other JLL business lines by collaborating, coordinating and supporting departments on new business opportunities.
• Support the sales team by regularly updating and sharing project opportunities and collaborate on capability statements and presentation decks.
• Connect with regional PDS Design Build teams to gather lessons learnt and supporting details from other opportunities.

Operations

• Contribute to the annual business planning cycle to help set targets and strategy.
• Assist the GM in managing the project management elements of the P&L and provide advice on costs and resource planning.
• Provide line management, guidance and mentoring to senior project managers; assist in developing recruitment plans aligned with growth forecasts.
• Draft proposals with the Sales team, provide fees and resourcing, and prepare detailed RFS for GM or regional leadership approval.
• Oversee recruitment and allocation of project management resources to ensure profitable project delivery and make recommendations on hiring plans.
• Oversee management of fee revenue and invoicing with the Operations Manager, maximise fees via variations and avoid bad debts.
• Coordinate with Operations to ensure accurate resource allocations and data quality in PDS technology platforms.
• Contribute to preparation of presentations for pitching to win work.

Qualifications

• Likely a veteran of the hospitality industry with extensive experience and connections across the Thailand hospitality landscape.
• A degree in a relevant Design, Project or Construction Management related discipline.
• Fifteen (15+) years’ experience in Design, Construction, or Project Management.
• Strong sales and business growth experience with demonstrable track record of securing new clients and projects and building teams to deliver consultancy services.
• Experience working with international companies and their business/department leaders.
• Fluent in written and spoken Thai and English.

Additional Information

Location: On-site – Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table.