Specialist Key Account Management

About the Role

The Specialist, Key Account Management is a critical driver of commercial success within DKSH's Healthcare Business Unit in Thailand, responsible for managing and growing key institutional accounts and contributing to revenue performance and market presence by building trusted partnerships and delivering consistent sales results across assigned accounts.

Responsibilities

• Achieve assigned sales targets and drive consistent revenue growth across assigned key institutional and large accounts.
• Develop and implement account-specific sales plans and promotional activities aligned with strategic and tactical guidelines.
• Communicate clear and compelling product messages to Key Doctors and Key Opinion Leaders (KOLs).
• Monitor and report on account activities, competitor movements, customer insights, and market dynamics to the Key Account Manager and Brand Manager.
• Provide product knowledge and support the organization of product training sessions for clients, customers, and relevant staff.
• Build and sustain strong relationships with store managers of chain drugstores to secure long-term account loyalty.
• Ensure promotional and in-store activities for assigned products are executed at the right location and time in accordance with customer agreements.
• Support team goal alignment, promote a collaborative, performance-driven team environment, and perform administrative and coordination tasks as required.

Qualifications

• Bachelor's Degree in Business Administration or related fields.
• Minimum 3 years of experience in related fields.
• Knowledge of the Pharmaceutical industry and its market dynamics.
• Strong problem-solving and decision-making capabilities.
• Effective negotiation skills to drive mutually beneficial outcomes with key accounts and stakeholders.
• Results-oriented with a demonstrated commitment to meeting and exceeding performance targets.
• Strong interpersonal skills with the ability to build trusted, long-term relationships with customers, KOLs, and internal teams.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible.