Dairy Queen-Service Staff (Part-time) | พนักงานบริการ

Job Purpose

To professionally serve customers according to company standards and guidelines, providing an excellent experience and maximum satisfaction to every customer, while supporting increased sales for the store.

Key Responsibilities

• Greet customers courteously, cheerfully, and with good manners.
• Provide customer service according to trained standard procedures, ensuring 100% satisfaction.
• Recommend products and sales promotions to customers correctly to increase sales.
• Ask for and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future services.
• Check food quality to meet standards before serving to customers every time.
• Deliver food and beverages to customers correctly, completely, and on time.
• Check the readiness of ingredients and service equipment before starting a shift.
• Maintain the assigned area to be clean and tidy, with complete equipment ready for service at all times.
• Maintain personal grooming and cleanliness according to company standards.
• Strictly adhere to the company's safety and hygiene standards.
• Comply with company regulations and supervisors' orders.
• Perform other duties as assigned by the supervisor.
• Summarize daily sales and related documents.

Qualifications

• Education: Junior high school (M.3) or equivalent, or higher.
• Experience: No experience required (experience in service work will be given special consideration).
• Other Qualifications:
• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate effectively with others.
• Able to work in shifts (6 days/week), including public holidays.
• Possess a food handler's training certificate (will be given special consideration).