Operations Systems, Senior Specialist

About the Company

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re transforming our organisation to be faster, simpler and more connected with the ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

About the Role

Responsible for supporting specific functional / business areas in terms of information system needs and acting as the liaison between information technology and business to develop, implement and enhance systems.

Responsibilities

• Act as the liaison between information technology and business for the development and implementation of new systems and enhancement of existing systems
• Evaluate new applications and identify systems requirements
• Evaluate new information technology developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements
• Coordinate with relevant IT departments and third-party vendors to design, implement and maintain information systems to enable reporting and service delivery
• Prepare communications and facilitate presentations on system enhancements and/or alternatives
• Provide system support for functions outside Information Technology (e.g. Finance System Support, Human Resources Information System)
• Perform other related tasks as assigned to align with business policy and support long term business growth
• Explore opportunities to improve workflow and build a healthy work environment

Qualifications

• Requires ability to communicate with both technical and business stakeholders and present system changes
• Experience evaluating applications, gathering system requirements and coordinating implementations with vendors and IT teams

Additional Information

In accordance with recruitment policy and hiring standards of AIA (Thailand) Company Limited, after completing the selection process you are required to undergo a criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company (see: https://www.aia.co.th/th/about-aia/privacy/candidate). You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application.