Lean Sigma Black belt

Role Definition

Supports, teaches, and leads projects using Lean, Six Sigma and project management methodologies to achieve business goals.

Responsibilities

• Assisting in employing Six Sigma methodology and analytics into organizational operations to meet business goals and objectives.
• Supporting the design and development of Six Sigma program strategies and goals, including supporting systems and tools, for quality and business process improvements.
• Providing assistance in the implementation of Sigma project portfolios to achieve measurable business process improvements.
• Participating in planning, developing and implementing Six Sigma projects to meet specific quality and performance standards.

Skill Descriptors

Project Administration:

Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.

Level Extensive Experience:

• Reports dependencies, conflicts, and completion date status to project management team.
• Develops cost-benefit analysis; tracks and reviews actual costs vs. planned.
• Helps others to develop in-depth knowledge of project administration software.
• Makes sure project problems are surfaced and reported to appropriate project personnel.
• Implements planned and ad-hoc communications to and from affected parties.
• Monitors progress and generates project variance analysis reports.

Active Learning:

Understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development.

Level Working Knowledge:

• Explains lessons learned from mistakes and failures as well as successes.
• Maintains network of contacts within own unit.
• Identifies and explains own strengths and development needs.
• Makes use of journals, associations, and conferences in own professional specialty.
• Learns new concepts, processes and tools related to own immediate responsibilities.

Analytical Thinking:

Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Working Knowledge:

• Approaches a situation or problem by defining the problem or issue and determining its significance.
• Makes a systematic comparison of two or more alternative solutions.
• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.
• Identifies the major forces, events and people impacting and impacted by the situation at hand.
• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Influencing:

Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Level Basic Understanding:

• Gives examples of decisions and who influenced whom in the decision.
• Describes key concepts of influencing.
• Documents and distributes suggestions and ideas, with supporting detail.
• Identifies local key players and decision makers.

Interpersonal Relationships:

Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Basic Understanding:

• Describes the organizational culture for interacting with others.
• Provides examples of individuals with good interpersonal skills and their specific skills.
• Explains the benefits of maintaining positive working relationships with associates.
• States the basic characteristics of good working relationships.

Problem Solving:

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Working Knowledge:

• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Process Improvement:

Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.

Level Working Knowledge:

• Defines the critical workflow for executing key processes.
• Identifies process problems that limit performance.
• Implements methods for improving and establishing controls for critical processes.
• Focuses on the most significant problems to maximize efficiency gains.
• Surfaces systemic problems to be addressed at the organizational level.

Six Sigma Methodology:

Knowledge of the concepts of six sigma DMAIC (Define, Measure, Analyze, Improve and Control) methodology; ability to use the methodology to improve the manufacturing processes and control the improvements by eliminating root causes.

Level Working Knowledge:

• Analyzes business priorities for selecting potential critical metrics.
• Uses tools (e.g. trend charts, Pareto charts, sigma conversion chart) to measure historical performance.
• Researches important causes that have an impact on quality