Recruiter (Mass Hiring)

About the Role

Executes planned sourcing activities to achieve target applicant footfall and hires on time. Represents the company in external and internal recruitment/sourcing events. Provides tactical support across sourcing channels and projects, coordinates with HR groups and Operations to identify profiles and hiring requirements, maintains databases and trackers, and reports on sourcing effectiveness and quality. Performs end-to-end recruitment activities, participates in final HR interviews, and supports onboarding by preparing employment contracts and maintaining required documentation.

Responsibilities

• Conduct sourcing activities including call-outs, events representation, and coordination of sourcing channels to meet hiring targets.
• Maintain and analyze recruitment databases and trackers; generate campaign-specific and internal recruitment reports.
• Perform selection activities: paper screens, phone screens, face-to-face interviews, orientations, and ensure compliance with recruitment processes and procedures.
• Conduct research and monitor key people movements within the industry; provide hiring updates and status feedback to applicants and TA Manager.
• Support onboarding: prepare and file documentation, check authenticity and completeness of candidate documents, assist in employment contract preparation, and perform candidate data entry/extraction.
• Align and calibrate hiring requirements with hiring departments/accounts and foster close relationships with customers and stakeholders.

Qualifications

• 1–2 years work experience in recruitment/head-hunting or sourcing, preferably within the BPO/ITO industry; exposure to customer service, sales, or labor-intensive industries is a plus.
• General knowledge of recruitment and selection practices, procedures, processes, concepts, and principles.
• Basic knowledge of other HR principles (Compensation & Benefits, Employee Relations) and BPO/ITO manpower demand.
• Proficiency with MS Office applications (MS Word, Excel); interviewing and assessment skills.
• Fluency in English (oral and written).

Skills

• Ability to operate effectively in a busy and changing office environment; resourcefulness and follow-through on action items.
• High attention to detail; ability to prioritize work and multi-task; time and project management skills.
• Experience mentoring or training others; discretion and sound judgment when handling sensitive and confidential information.
• Customer orientation, problem-solving, decision-making, analytical and interpersonal skills, and drive to succeed in recruitment.