Official Shop Key Account Management

About the Role

Ensure the success of key brands on the Shopee platform by driving revenue, operations and long-term growth strategies.

Responsibilities

• Ensure the success of key brands on the Shopee platform including driving Revenue and smooth operation.
• Educate brands on Shopee features, Shopee promotional campaigns and market insights.
• Implement campaigns for brands, analyse and report their performance.
• Develop and execute strategies to drive brand performance, ensuring alignment with GMV and operational targets.
• Track and review brand performance metrics frequently, providing data-driven insights and recommendations.
• Collaborate with multifunctional teams, including inventory planning, commercial, and marketing, to align on strategies.
• Coordinate on-site and off-site strategies to maximize brand visibility and conversion.
• Address questions and resolve issues raised by brands or internal teams promptly, ensuring win-win solutions.
• Work with brands to plan long-term growth strategies, including category expansion and new product launches.
• Other tasks as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 2 years of proven experience in Key Account, Merchandiser, Business Development at recognizable brands or retailers.
• Familiarity with e-commerce operations and platforms is a plus.
• Strong analytical skills with the ability to interpret performance metrics and provide actionable insights.
• Excellent communication and interpersonal skills for building relationships with stakeholders.
• Highly proficient in English, both written and verbal.
• Ability to manage multiple priorities in a fast-paced environment and deliver results under tight deadlines.
• Proactive problem-solving mindset with a focus on identifying and addressing challenges.