Specialist, Quality Engineering

About the Role

Imagine being part of the team at the world’s largest jewellery brand. If you are passionate about quality engineering, problem-solving, process capability, and driving continuous improvement in manufacturing, then you might be our next Specialist, Quality Engineering at Pandora Crafting & Supply.

We love that you will…

• Monitor and improve product and process quality performance during mass production.
• Lead root cause analysis and problem-solving for quality issues, including corrective and preventive actions (CAPA).
• Drive continuous improvement to enhance process capability and reduce defects, rework, scrap, and process variation.
• Manage and review key quality tools including APQP, PFMEA, Process Control Plan, MSA, and SPC.
• Monitor critical process parameters and conduct process capability analysis to ensure stable manufacturing performance.
• Collaborate with cross-functional teams and suppliers to resolve material, process, and customer quality issues.
• Lead assigned quality improvement projects and ensure effective implementation.

We love that you are…

• Bachelor’s degree or higher in Engineering, Science, or a related field.
• At least 3–5 years of experience in Quality Engineering, Manufacturing Quality, or APQP.
• Strong knowledge of APQP, PFMEA, Process Control Plan, MSA, SPC, and quality problem-solving tools.
• Good understanding of manufacturing processes, Quality Assurance, and Quality Control.
• Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
• Proficiency in Microsoft Office; knowledge of Power BI, Power Apps, or Minitab is an advantage.
• Good communication skills in English.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.