Institutional Sales Manager (APAC/SEA)

About the Company

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more.

About Binance VIP & Institutional Team

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry. Work in a global team that covers all parts of the world, with opportunities to travel and meet clients at bespoke events.

Responsibilities

• Acquire and develop trusted relationships with a portfolio of major clients (global institutional/VIP clients).
• Expand relationships with existing customers through sustained communication and understanding of their needs.
• Build key customer service processes and systems, formulate management rules, and track the status of key customers.
• Analyze user behavior, identify hidden needs, write key customer analysis reports, and communicate with various departments to provide optimal key customer service solutions and product feedback.

Qualifications

• 3–5+ years working experience in sales and client services with international financial background in banking, investments, or FX sales; experience with institutional clients preferred.
• Proven sales experience (customer acquisition/origination) with clear sales KPIs.
• Familiarity with CRM tools and experience working autonomously within a sales team.
• Experience working with regional sales teams and attending/hosting events to acquire new customers.
• Client portfolio experience including institutional clients, HNW individuals, prop trading firms, private bank customers, brokers, futures institutions or commercial banks.
• Strong communication skills, flexibility in varied situations, excellent relationship maintenance and sales skills, and ability to work under pressure.
• Passionate about crypto; industry experience is an advantage.
• Fluency in English is required; additional languages are an advantage.

Benefits

• Shape the future with the world’s leading blockchain ecosystem.
• Collaborate with world-class talent in a user-centric global organization with a flat structure.
• Tackle unique, fast-paced projects with autonomy in an innovative environment and opportunities for career growth and continuous learning.
• Competitive salary and company benefits.
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).