Rewards Operations Manager (Digitization)

About the Role

You will be on a mission to drive rewards operations and elevate operational excellence across the organization, with Thailand as the primary operational focus. Partnering closely with the Global Rewards Director and the team, you will help shape an efficient, high‑performing global rewards function that delivers business needs and enables a strong reward‑for‑performance culture. This role exists to advance rewards practices and operating models, accelerate digital and process modernization, and strengthen the integrity of executive compensation and mobility operations, increasing the productivity of the rewards team and ensuring consistent, high‑quality delivery.

Responsibilities

• Design and implement scalable, automation-driven workflows to reduce manual effort and improve accuracy (e.g., using advanced Excel, Power BI, Power Automate, and RPA tools).
• Contribute to rewards digitization initiatives and manage enhancement and/or setup of global rewards operational workflows, processes, guidelines, and operating models.
• Implement process improvements on rewards operations, introducing scalable processes and automations to reduce manual workload, strengthen governance and accuracy.
• Oversee planning, tracking, and reporting of rewards operations projects; support project teams and escalate to the Global Rewards Director when required to ensure timely delivery and operational readiness.
• Manage end-to-end C&B operational activities, engaging with key stakeholders to deliver on Mobility & Travel & Tax, Executive Compensation, Annual Compensation Cycle, Compensation & Benefits, and operational coordination across regions.

Qualifications

• Bachelor’s degree (or above) in Engineering, Finance, Economics, Business Analytics, Business Administration or a related field.
• 10+ years' demonstrated capability and track record in Total Rewards, Compensation & Benefits, Mobility, HRIS, or related operational or transformation roles.
• Proven experience delivering high-quality C&B and mobility operations, including executive compensation, or leading operational transformation and system implementation initiatives.
• Experience in international assignments, tax implications, and multi-country rewards environments is a strong advantage.
• Intermediate to advanced proficiency in Microsoft Excel and the ability to work confidently with data, calculations, and operational workflows.
• Strong ability to learn quickly and leverage technology, including rewards systems, automation tools, and digital platforms; ability to adopt RPA tools is a strong advantage.
• Experience working in a global or multicultural environment, with the ability to collaborate effectively across regions and stakeholders.