TikTok Shop - Business Intelligence, Seller Management (E-commerce) - Thailand

About the Role

We are the Thailand TikTok Shop Seller Management team, committed to helping small and medium-sized sellers grow their businesses and succeed on TikTok Shop through seller incubation programs, education activities, campaign/growth policies and subsidy programs.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices around the world.

Responsibilities

• Break down complex business problems and design actionable analyses.
• Work with datasets to identify trends, opportunities, and risks in seller and category performance.
• Develop insights and present clear, structured findings to support decision-making.
• Partner with cross-functional teams to implement recommendations and track outcomes.
• Take ownership of analysis projects from start to finish; proactively identify follow-ups and additional questions.
• Contribute to system-building: create templates, dashboards, or playbooks to streamline recurring analytical tasks.

Qualifications

Minimum Qualifications

• Minimum Bachelor's Degree or above (STEM (Engineering, Technology, Math, Science), Economics, BBA).
• Strong business problem breakdown and structured thinking.
• Data analytical capability: basic SQL / structured dataset reasoning.
• Ability to interpret data and derive meaningful insights.
• Strong communication skills; can present insights clearly.
• Ownership mindset: proactive, curious, and solution-oriented.
• Proficiency in English and Thai.

Preferred Qualifications

• Prior roles: Data Analyst, BI, Strategist or similar roles with exposure to datasets.
• Experience at e-commerce, fintech, or data-driven companies (Lazada, Shopee, Grab, banks, or brands leveraging large datasets).
• Experience translating data into business recommendations and collaborating cross-functionally.

Benefits

We strive to do great things with great people, leading with curiosity and a desire to make impact in a rapidly growing tech company. Join us to learn, innovate, and contribute to products that reach large communities.

Additional Information

Diversity & Inclusion: TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.