Assistant Manager, SCM Operation Innovation (Korean Language)

Position Summary

• Process Innovation
• SCM Operation Innovation
• Korea Language & Expertise

Role and Responsibilities

Process Innovation

• Identify business pain points based on management direction through operational data analysis
• Initiate business process innovation strategies and collaborate with sales teams
• Redesign and improve systems per new process operation standards
• Implement new methodologies and policies to improve overall business
• Develop performance indicators and monitor operational levels
• Lead and follow up on effective implementation of new business processes

SCM Operation Innovation

• Analyze supply chain operation problems (KPIs) and identify improvement solution
• Develop processes and tools to improve supply chain operation
• Encourage sales adoption of new processes and tools
• Address critical demand/supply issues and expedite tasks for solid
• Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)
• Analyze supply chain operation problems (KPIs) and identify improvement solution
• Develop processes and tools to improve supply chain operation
• Encourage sales adoption of new processes and tools
• Address critical demand/supply issues and expedite tasks for solid decision-making
• Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)

Korean Language & Expertise

• Acts as the translation/interpretation bridge. New task guidance, project direction, and strategic initiatives typically arrive in Korean first from headquarters.
• Written reports and verbal updates in Korean, required for leadership alignment with RHQ/HQ.
• Relationship building with TSE BM & Korean SCM, RHQ Innovation Team, SDSAP Team, and HQ process owners without requiring translation layers.
• Position explicitly requires creating reports in Korean using Microsoft Word/PPT. This is a daily function, not occasional.

Skills and Qualifications

• Excellent verbal and written communication skills in Korean (word/PPT), English, and Thai.
• Ability to analyze large and complicate datasets and report with summarized insights to manager
• Proactive communication with the sales team to encourage changes in supply/logistics management strategies.
• Bachelor's degree in Business Management, Industrial Engineering, or a related field of study.
• Minimum of five years of experience in process improvement, preferably within Process Innovation, Supply Chain Management (SCM), or Logistics.
• At least one year of experience supporting senior and executive-level client in decision-making and proactively addressing stakeholder requirements.
• Experience in designing new processes and improving existing ones to meet changing business needs.
• Proven ability to facilitate group meetings or workshops to achieve desired outcomes and build consensus among stakeholders.