Rooms Division Manager

Company Description

Discover the energy of Bangkok, then retreat to a stay that feels calm, refined, and deeply connected to the local neighbourhood. At Mercure Bangkok Siam Ratchathewi, elegant rooms, crafted dining experiences, and warm hospitality come together in the heart of the city.

Job Description

• Oversee the daily operations of Front Office, Housekeeping, Security and Engineering department.
• Responsible for maintaining courteous and competent rooms operation services to hotel guest.
• Work with Rooms Division Department Heads to prepare the department’s annual budget and set departmental objectives.

Qualifications

• Minimum 5 years of experience in hotel operations, with at least 2-3 years in a managerial role overseeing Front Office and/or Housekeeping
• Strong leadership and team management skills, with the ability to motivate, coach, and develop diverse teams.
• Customer-focused mindset with a passion for service excellence.