Field Service Engineer - Power Systems

About the Role

We're hiring a Generalist Service Representative II to deliver top-tier technical service to our customers. If you thrive in a hands-on role where you solve problems, ensure safety, and keep critical systems running smoothly, this opportunity is for you.

What will you do?

• Install, commission, and maintain customer systems following established procedures to ensure optimal performance
• Conduct preventive and corrective maintenance that maximizes equipment reliability and minimizes downtime
• Diagnose and repair technical issues onsite with a focus on safety, quality, and customer satisfaction
• Proactively identify customer needs and recommend solutions that drive service growth

Key Skills We Are Looking For:

• Active Listening — understanding customer concerns to deliver tailored technical solutions
• Customer Orientation — building trust through responsive and professional service delivery
• Installation — setting up systems accurately to meet operational specifications
• Commissioning — validating system functionality before handover to customers
• Preventive Maintenance — conducting scheduled inspections to prevent equipment failures
• Problem Solving — diagnosing technical issues and implementing effective fixes
• Technical Documentation — maintaining accurate service records and reports
• Time Management — balancing multiple service calls while meeting deadlines

Qualifications

• Technical expertise with the ability to work independently and apply procedures effectively
• Resilience and flexibility to handle dynamic field service environments
• Strong communication skills to engage customers and explain technical concepts clearly
• Commitment to safety standards and delivering high-quality service every time

What's in it for me?

• Engaging, hands-on work with real impact on customer operations
• Professional development through technical training and certification opportunities
• Collaborative culture that prioritizes safety, quality, and continuous improvement
• Variety and autonomy in a role that keeps you moving and learning