Mechanical Service Engineer (Labeler)

About the Company

Krones Thailand based in Bangkok as a regional subsidiary in Thailand is responsible for Krones activities on the Asian-Pacific market. With its team of about 375 employees, the site specialises in outstanding support. We supply state-of-the-art technology to our customers worldwide with a clear vision: innovative solutions for sustainable and affordable beverages, food and essentials.

Responsibilities

• Set up and commission Krones machines across the product portfolio according to the technician's area of specialization (e.g., labeling technology), under the guidance of an experienced Service Technician
• Perform troubleshooting and diagnostics on individual machines within the assigned Business Unit, ensuring issues are resolved efficiently and effectively
• Deliver technical training to machine operators at customer sites to ensure safe and proper operation of the equipment
• Provide technical support to customers, addressing inquiries and offering guidance on machine usage and maintenance
• Participate in design improvements, working closely with engineering teams to support updates, modifications, and enhancement initiatives
• Support quality improvement efforts in alignment with company-wide quality standards and continuous improvement goals
• Work independently and autonomously, demonstrating responsibility for assigned tasks and adapting effectively to various work environments
• Identify, analyze, and resolve machine malfunctions, requesting support where necessary, and actively participating in root-cause analysis and problem-solving activities
• Prepare and submit accurate fault and incident reports in a timely manner
• Recommend and implement process improvements, contributing to optimization of work procedures and development of more efficient work steps

Qualifications

• Bachelor's Degree in Mechanical, Mechatronics, or Electrical Engineering
• A minimum of 2 years of experience is preferred
• Willingness to travel extensively in Thailand and overseas
• Prior experience in working in multinational teams is preferred
• Proficiency in English