Events Manager

Position Summary

The Events Manager ensures staff work together as a team, inspecting grooming and attire, and rectifying any deficiencies. Communicate with guests, employees, and departments to ensure guest needs are met. Respond to and fulfill special banquet event arrangements. Set up banquet areas and rooms, ensuring cleanliness and proper setup of furniture and equipment. Inspect and maintain table setups for cleanliness, neatness, and agreement with group requirements and company standards, resolving any problems. Document pertinent information in appropriate department logbook.

Responsibilities

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees
• Develop and maintain positive working relationships with others and support team to reach common goals
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language and answer telephones using appropriate etiquette
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats
• Stand, sit, or walk for extended periods or entire work shifts
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Qualifications

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience
• At least 1 year of supervisory experience

About JW Marriott

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.