PVD Manager

About Eastspring Investments

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Key Responsibilities

• Drive strategies to increase provident fund size and achieve business targets
• Prepare and present provident fund products and services to Fund Committees and members
• Maintain strong relationships with clients and ensure timely updates on products and services
• Update provident fund materials and execute marketing processes effectively
• Respond to inquiries and provide accurate information on provident fund products and services
• Coordinate with Client Service team to submit required data to the SEC (e.g., fund setup, amendments)
• Provide input for designing and improving client service systems to enhance customer satisfaction
• Support re-design initiatives for FundLink M Choice Online and Life Path Scheme
• Organize meetings, seminars, training sessions, and annual gatherings for Fund Committees and members
• Work closely with Investment, Registrar, Client Service, Branding, IT, and other teams to support client needs
• Participate in company events such as Mutual Fund, Provident Fund, and LTF/RMF booths
• Compile provident fund information for RFPs, AOP, and SET Innovation Award submissions
• Prepare special monthly client reports, update monthly budgets, and calculate referral fees for agents