Business Analyst

Responsibilities

• Analyze, document, and validate complex business requirements with stakeholders
• Translate business needs into detailed, clear, and structured functional requirements
• Write and maintain functional documentation, including functional specifications, use cases / user stories, business rules, and process flows (BPMN, diagrams)
• Work closely with technical teams (developers, architects, QA) throughout the development lifecycle
• Actively participate in Agile ceremonies (planning, refinement, reviews, retrospectives)
• Ensure functional consistency of delivered solutions aligned with the business vision
• Support functional testing and user acceptance testing (UAT) activities
• Identify process optimization opportunities and propose innovative solutions
• Manage change impacts and support users during deployment
• Contribute to the continuous improvement of functional analysis practices

Qualifications

• Bachelor's degree in computer science, Information Systems, Business Administration, or a related field
• 3-5 years of experience in functional analysis and business analysis
• Significant experience on complex or large-scale projects
• Excellent mastery of functional analysis techniques and ability to model business processes
• Good understanding of application architecture and integrated systems
• Knowledge of functional testing and UAT concepts and experience in an Agile / Scrum environment
• Proficiency with collaboration tools: Jira, Confluence, Microsoft Office 365
• Experience with AI tools like Copilot and VSCode
• Demonstrated leadership, influence, initiative, rigor, autonomy, and strong teamwork skills with a clear sense of priorities
• Excellent written and verbal communication skills; strong analytical mindset and synthesis skills
• Ability to evolve in a constantly changing environment and understanding of delivery and incident/problem management lifecycles
• Experience with AWS cloud services (EKS, EC2, Lambda, Terraform, Terragrunt) is a plus
• Knowledge of monitoring tools such as Datadog and Splunk is a plus
• Good knowledge of investment products and related business and operational processes is a plus
• Knowledge of the OSS suite and the Secure Zone is a plus
• Experience in regulated sectors (finance, insurance, public sector, etc.) is a plus
• Excellent command of English

Benefits

• 14 days’ vacation in first year
• Health insurance for staff & families
• Life insurance
• Dental cost for staff & families
• Provident fund
• Monetary Assistance (Childbirth, Funeral, Basket Visit)
• Annual Party
• Monthly Activities - Staff Birthday & Company Activities
• Annual Health Check
• Multi-national company with flexible working hours and professional company culture
• Work from Home Policy