Store and Receiving Attendant

Job Summary

The Store & Receiving Attendant is responsible for receiving, checking, storing, issuing, and maintaining all hotel goods and supplies in accordance with established policies and procedures. The position ensures that all deliveries are accurate in quantity, quality, and condition, properly documented, and stored safely and efficiently.

Key Responsibilities

• Receive all incoming goods and supplies delivered to the hotel.
• Check delivered items against Purchase Orders (PO), delivery notes, and approved specifications.
• Verify quantity, quality, condition, expiry dates, and prices of all received items.
• Ensure that chilled and frozen products are received at the appropriate temperature and in accordance with food safety standards.
• Report any damaged, incorrect, expired, or substandard goods to the Purchasing Department and relevant departments.
• Ensure all receiving documents are complete, accurate, and properly authorized.
• Coordinate with Purchasing, Finance, Kitchen, F&B, and other departments regarding deliveries and discrepancies.
• Store all received items in the correct designated storage areas.
• Maintain proper organization, cleanliness, and safety of storerooms.
• Issue goods to departments only against properly authorized requisitions.
• Follow FIFO (First In, First Out) and FEFO (First Expired, First Out) procedures where applicable.
• Monitor stock levels and inform the supervisor of low-stock, overstock, slow-moving, or near-expiry items.
• Ensure all goods are properly labeled and stored under appropriate conditions.
• Maintain accurate records of stock received and issued.
• Assist with daily, weekly, and monthly inventory counts.
• Ensure physical stock corresponds with system records.
• Investigate and report stock discrepancies to the supervisor.
• Help minimize stock loss, damage, spoilage, and wastage.
• Maintain proper security and access control within storage areas.
• Comply with hotel purchasing, receiving, inventory, and financial control procedures.
• Maintain high standards of cleanliness and hygiene in receiving and storage areas.
• Follow HACCP, food safety, health, and occupational safety requirements.
• Ensure food products and chemicals are stored separately and safely.
• Immediately report safety hazards, pest activity, damaged equipment, or inappropriate storage conditions.

Qualifications

• High school / vocational certificate or equivalent.
• Previous experience in hotel receiving, storekeeping, warehouse, purchasing, or inventory operations is preferred.
• Basic knowledge of inventory and stock-control procedures.
• Basic computer skills and ability to use inventory or purchasing systems.
• Able to communicate effectively with colleagues, suppliers, and other departments.
• Basic English communication skills are preferred.

Skills & Competencies

• Attention to detail and accuracy.
• Good organizational and time-management skills.
• Honest, reliable, and responsible.
• Good teamwork and communication skills.
• Basic numerical and documentation skills.
• Ability to work efficiently under pressure.
• Physically fit and able to handle or move goods safely.
• Service-minded with a positive attitude.