Platform Operations Management Project Intern (TikTok Shop) - 2026 Start (BS/MS)

About the Company

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

About the Role

As a Project Intern on the Platform Operations team for TikTok Shop, you will engage in short-term projects supporting category leads across clusters (Fashion, Electronics, FMCG, Lifestyle). The team runs day-to-day mechanics that power campaigns and promotions—voucher setup, seller registration, performance tracking and cross-functional reporting—enabling brands and sellers to scale while ensuring a strong shopper experience. This internship offers hands-on exposure to marketplace operations, campaign execution, and commercial decision-making in a fast-paced environment.

Responsibilities

• Support daily platform operations across Fashion, Electronics, and FMCG clusters to ensure smooth campaign and program execution
• Update and maintain operational trackers, dashboards, and data files to support category teams and management reporting
• Monitor seller and brand registration progress for campaigns, flag gaps and follow up with stakeholders to ensure on-time completion
• Respond to operational questions from internal teams and escalate where needed
• Pull and consolidate data from internal tools to support performance tracking and post-campaign recaps
• Support ad-hoc operational tasks, project execution, and process improvements as required

Qualifications

Minimum Qualifications

• Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field
• Strong Excel skills, including pivot tables, VLOOKUP/XLOOKUP, and basic formulas
• Comfortable interacting with multiple stakeholders
• Detail-oriented with strong follow-through on time-sensitive tasks
• Quick learner—able to pick up data pulling and platform tools after 1–2 walkthroughs
• Available to commit at least 4–5 days per week for a minimum of 3 months

Preferred Qualifications

• Familiarity with e-commerce or similar marketplace platforms as a user
• Genuine interest in e-commerce, digital marketing, or platform business models

Benefits / Why Join Us

• Work in a global, diverse team focused on creativity and impact
• Opportunity to learn operations, campaign mechanics, and commercial analytics at a fast-growing e-commerce platform

Additional Information

• Applications are reviewed on a rolling basis; apply early
• Candidates who pass resume screening will be invited to TikTok's technical online assessment
• Work arrangement: onsite
• For questions, contact apac-earlycareers@tiktok.com