Sommelier

About the Company

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

What You'll Do

Sommelier serves the needs of the business, our guests and our colleagues by administering the day-to-day operations of professional Wine service areas in the hotel.

As Wine Expert, it will be your responsibility to:

• Direct and ensure the implementation and execution of policies and procedures as they relate to wine sales.
• Create new opportunities to maximize and generate extra revenue.
• Recommend measures to control/reduce costs, and ensure that the operational budgets are strictly adhered to.
• Develop and recommend merchandising and promotional programs to maximize wine sales.
• Provide training and development opportunities for all team members in your department.
• Exceed guest satisfaction, standards and ratings for the wine service in the property.
• Personally make recommendations and serve VIP’s.
• Handle guest questions or concerns.
• Be fully in charge of all wine displays in the property.