Ecommerce Specialist

About the Company

Our client is a fast growing performance hydration brand built for athletes and high-output individuals training in Southeast Asia's heat. They sell across Shopify, Shopee, Lazada, TikTok Shop, and LINE Shop, and they're growing fast across all of them.

About the Role

The Junior E-commerce Manager is a hands-on, execution-focused role responsible for keeping their ecommerce ecosystem running cleanly and growing consistently. You will manage daily operations across every channel, primarily Shopify, increase traffic to their webstore, coordinate product launches and campaigns, and drive ongoing improvements in performance and user experience. This role sits within their E-commerce team and reports to the Senior E-commerce Manager.

This is not a strategy-only role. You will be expected to move quickly, take ownership of problems, and execute at a high standard across multiple platforms simultaneously.

Responsibilities

• Manage day-to-day operations across Shopify, Shopee, Lazada, TikTok Shop, and LINE Shop; handle product uploads, content updates, catalog hygiene, and platform maintenance; troubleshoot platform issues and escalate when needed; maintain strong SEO and product listing standards across all storefronts.
• Execute product launches, promotions, and platform campaigns end-to-end; coordinate with marketing and creative teams to ensure campaigns go live on time and on-brand; support major ecommerce events including 11.11, 12.12, and brand-led campaigns; update site content, banners, and promotional mechanics across channels as needed.
• Shopify management: build and update pages or sections in Shopify using theme tools and page builders; manage A/B tests, UX improvements, and conversion rate optimization tasks; ensure product pages, collections, and navigation are clean, fast, and conversion-ready.
• Track and report on performance across all channels with clear, actionable insights; manage data entry and data hygiene for all platform ecommerce numbers; identify underperforming areas and bring forward recommendations.
• Work with external vendors, apps, and partners to maintain and expand platform capabilities; handle technical support issues and implementation tasks; manage platform compliance, seller health metrics, and fulfillment coordination.

Qualifications

• 1-3 years of hands-on experience in ecommerce operations or digital marketing.
• Direct experience managing Shopify, Shopee, Lazada, TikTok Shop, or LINE Shop.
• Experience executing promotions, product launches, or platform campaigns.
• Comfortable working across multiple platforms and switching context quickly; strong attention to detail—errors in listings, pricing, or content are a problem you fix before anyone notices.
• Data-literate: able to read performance reports and translate numbers into actions.
• Shopify knowledge: comfortable building pages, editing collections, and using apps.
• Good coordination skills and an ownership mentality; written Thai and English proficiency for platform content and team communication.
• Hands-on and self-directed—you solve problems without waiting to be told; curious about ecommerce trends, platform changes, and what drives conversion.

Nice to Have

• Experience with TikTok Shop or live commerce operations.
• Familiarity with SEO principles applied to marketplace listings.
• Basic graphic or content editing skills (Canva, Figma, or similar).
• Experience at a D2C brand, agency, or marketplace seller.