Restaurant Host Manager

Company Description

A flagship resort, Banyan Tree Phuket is renowned for its immaculate hospitality and one-of-a-kind dining experiences. Revel in the feeling of complete relaxation at the Banyan Tree Spa, retreat to your private villa and rediscover your inner peace in the gentle hymns of the calming waves. Situated on the west coast of Phuket, the resort is accessible 20 minutes via Phuket International Airport. Banyan Tree Phuket is a sanctuary for the senses, tucked away in a corner of Laguna Phuket, Asia first integrated resort.

Job Description:

Banyan Tree Phuket is seeking a warm, professional, and service-oriented Restaurant Host Manager to enhance guest experiences and manage our exclusive membership programs. This dual-role combines exceptional guest relations with strategic membership engagement and strong administrative skills.

Key Responsibilities:

• Welcome and seat guests, ensuring a smooth and personalized dining experience
• Manage reservations and maintain effective table allocation
• Promote and oversee the restaurants membership program
• Build and maintain strong relationships with guests and members
• Collaborate with F&B and marketing teams on events and promotional initiatives
• Prepare regular reports and manage documentation related to guest feedback, reservations, and membership activities

Qualifications

• Minimum 2 years of experience in a front-of-house or guest relations role in a related position, preferably in luxury hospitality
• Well-organized and strong in documentation and report preparation
• Excellent communication and interpersonal skills
• Professional appearance with a customer-focused attitude
• Experience in sales or membership management is a plus
• Fluent in English; Thai language skills are an advantage