Laundry Manager

About the Role

You'll play a crucial role in ensuring our guests receive fresh, high-quality linens and garments. oversee our laundry operations and ensure the highest standards of cleanliness and guest satisfaction. As a Laundry Manager, you’re not just overseeing daily laundry operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Oversee laundry operations: Manage laundry and uniform services to ensure a consistent supply of clean, high-quality linens and uniforms while upholding efficiency and quality standards
• Maintain facility and equipment efficiency: Ensure laundry facilities and equipment operate at peak performance while adhering to OSHA regulations and safety standards
• Ensure quality and inventory control: Monitor linen quality, stain and damage rates, inventory levels, and production reports to facilitate timely reordering, rewashing, and repairs
• Manage financial performance: Oversee budgeting, payroll, purchasing, and cost control to optimize operational efficiency
• Enhance processes and compliance: Implement best practices for handling chemicals, maintain safety protocols, and explore improved laundry products and techniques in collaboration with supply vendors.
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

• Proven experience as a Laundry Manager / Assistant Laundry Manager or similar role in the hospitality industry.
• Strong leadership and organizational skills.
• Excellent understanding of housekeeping procedures and standards.
• Ability to handle guest complaints and resolve issues efficiently.
• Good communication and interpersonal skills.
• Attention to detail and a commitment to maintain high standards.