Head of Agent Training

About the Company

FazWaz is Thailand's leading real estate platform, operating across Bangkok, Phuket, Pattaya, Hua Hin, Chiang Mai, and Koh Samui. We're a founder-led business, reacquired and rebuilt in 2025, and we're growing fast. At the centre of everything we do is the agent. We exist to create opportunities for the agents in our network — to give them the tools, the skills, and the environment to build exceptional careers in real estate. Training isn't a support function at FazWaz. It's the backbone of how we grow.

About the Role

This is a senior leadership position reporting directly to the CEO. You will lead, design, and deliver training across the brokerage — not just strategic oversight but hands-on delivery: running sessions, working directly with agents and senior brokerage leaders across Thailand. You will be supported by a dedicated admin resource, the content production team, and HR, and will work closely with the CEO and brokerage leadership to tie training to performance outcomes such as conversion rates, deal quality, and agent development.

Responsibilities

• Audit and organise the existing training catalogue into a coherent, usable library.
• Design and build structured training journeys for agents at different stages — new joiners through to senior performers.
• Leverage internal senior leaders, top agents, and the podcast studio to create credible, relatable, and engaging training content.
• Create and embed a training culture, making continuous learning a normal, expected part of life at FazWaz.
• Deliver training yourself, including sessions with senior agents and brokerage leaders.
• Track training against performance data (viewings, conversion, deal output) and use insights to improve programs.
• Collaborate with content, HR, and leadership to ensure programs are well-produced and widely adopted.

Qualifications

• Significant direct experience in Thailand real estate sales — you have done the job, know the market, and will earn the respect of senior agents.
• Proven track record of building or leading training, coaching, or capability programs, ideally in a sales-driven environment.
• Comfortable leading from the front: able to design programs and deliver them yourself.
• Strong communicator and facilitator who can hold a room of experienced, high-performing salespeople.
• Creative thinker who can convert a large content library and senior talent pool into structured, compelling programs.
• Deep familiarity with the Thai real estate market and fluency in Thai strongly preferred; international candidates with direct Thailand market experience will be considered.
• We welcome applications from experienced real estate sales professionals looking to transition into a role with broader impact.

What We Offer

• Direct access to the CEO and brokerage leadership team.
• A large existing content library to build from.
• In-house media company and podcast studio for content production.
• A network of senior sales leaders and top agents willing to contribute.
• Admin support, content team, and HR to execute alongside you.

Additional Information

• A structured training journey exists for every agent tier within the first six months.
• Training is running consistently and agents are showing up because it is worth their time.
• Measurable improvement in key performance metrics: viewings, conversion, deal output.
• The culture has shifted — training is something agents talk about and want, not something they tolerate.