Specialist, Learning solutions

About the Role

As Specialist: Learning Solutions of True Digital Academy, you will shape the vision for True Digital Academy’s product portfolio, learning experience, and learning journey.

In your role, you will ensure the product strategy, product planning, and product roadmap can be realized with the targeted timeline with the optimized prioritization. This includes understanding the landscape and customer needs for digital upskilling and reskilling, enhancing True Digital Academy’s products and its roadmap, overseeing the design of new products and programs in a data-driven fashion. You will also take active parts in working with subject matter experts to structure the optimal learning agenda, materials, and experience for our clients.

Responsibilities

• Understand market demands and user needs to set product vision and identify product opportunities.
• Work together with TDA’s senior leaders to realize the short- and long-term product strategy at True Digital Academy.
• Maintain the overall roadmap, including the ongoing product strategy, product planning, roadmap, and prioritization.
• Coordinate with various teams (e.g., marketing, business development) to establish business requirements for products and to test and scale programs.
• Design & development of learning products and learning experience; work with subject matter experts and tech team (as needed) to develop key products and programs (e.g., discover, deep dive, design).
• Own full design process for selected programs or engagements, including working with subject matter experts to design curriculum for enterprise clients (based on existing curriculum or newly made), and ensuring effective learning experience.
• Oversee learning outcomes of programs developed and establish a systematic way to evaluate program & product success.
• Innovate new learning approaches and experiences and elevate strategic positioning through product and content partnerships.

Qualifications

• Passion about learning, learning experience, and digital topics: genuine desire to continue own learning and deep interest in digital topics (e.g., AI/data and analytics, digital marketing, product management, UX, cybersecurity).
• Product or learning design acumen: experience in product management (especially proven track record of shipping high-impact product solutions, preferably in learning segment) or learning experience design is a big plus.
• Able to progress towards longer-term goals with tenacity and resilience; at ease with ambiguity, changing priorities and a non-linear journey, and able to overcome setbacks.
• Customer-focused: dedicated to meeting the expectations and requirements of internal and external customers to improve products and services.
• Data-driven decision-making and problem-solving: analytical rigor in decision making and making decisions backed by data.
• Presentation skills: effective in a variety of formal presentation settings and able to convincingly bring an idea across.
• Stakeholder and relationship management: proven ability to drive change within large scale organizations, engage with stakeholders at all levels, and work with cross-functional teams to drive results at scale.