Application Engineer

About the Role

X-Rite Pantone, a Veralto company, provides complete end-to-end color management solutions for clients in every industry where color matters. We are seeking a results-driven Application Engineer (Thailand) to provide technical expertise for sales representatives, resellers and customers during the sales process. Responsible for the development and use of a set of software tools to improve the accuracy, completeness, and timeliness of Quotations, Orders and Order Changes.

Key Responsibilities

• Presales Support: Support sales to design technical solutions for customers, introduce the system to customers with sales.
• After-sales Support: Product installation & training for customers and following for future technical support.
• Dealers' Technical Management: Serve as the technical contact between X-Rite and the assigned partners. Every technical aspect of the partner must be understood and maintained.
• Dealers' Technical Support: Work with the manager to train the sales team at each partner to a level where they are comfortable selling the products and workflows.
• Large Account Technical Management and End User Technical Support.
• Marketing Activities Support: Trade Show, Webinar & etc.

Qualifications

• Bachelor's degree in Color Science, or related field (e.g., Chemical, Materials Science, etc.)
• 3–5 years of experience in Printing and Packaging Technology or Industrial such as Coating, Textile, Ink&Paint (Color Management), etc.
• Experience in pre-sales and after-sales support, including product demonstration, installation, user training and technical support, or a similar customer-facing technical role
• Ability to manage and support distributors or partners, including technical training and relationship management
• Strong problem-solving skills with a customer-oriented mindset
• Ability to work independently (Remote job)
• Willingness to travel to customer sites and partner locations as required
• Fluent in Thai and good English communication skills (listen, read, write, and speak)

About the Company

X-Rite Pantone is proud to be part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility.