Burger King-Service Staff (Bilateral) | พนักงานบริการ|HA

Job Purpose

Responsible for providing professional customer service according to company standards and guidelines to deliver excellent experiences and maximum customer satisfaction to all customers, while supporting sales growth.

Key Responsibilities

• Greet customers politely, with a smile, and good manners.
• Provide customer service according to trained standard procedures, ensuring 100% satisfaction.
• Recommend products and promotional programs to customers correctly to increase sales.
• Inquire and listen to customer feedback to improve service quality.
• Sincerely invite customers to return for future service.

Product Inspection and Delivery

• Inspect food quality to meet standards before serving customers every time.
• Deliver food and beverages to customers accurately, completely, and on time.
• Check readiness of ingredients and service equipment before starting a shift.

Cleanliness and Hygiene Maintenance

• Maintain cleanliness and tidiness of the responsible area and ensure equipment is fully ready for service at all times.
• Maintain uniform and personal hygiene according to company standards.
• Strictly follow company safety and hygiene standards.

General Operations

• Strictly follow company rules and supervisor's orders.
• Perform other duties as assigned by the supervisor.
• Summarise daily sales and related documents.

Job Specifications

Education

Junior high school (M.3) or equivalent and above.

Experience

No experience required (experience in service will be given special consideration).

Other Qualifications

• Service-minded, cheerful, energetic, and good interpersonal skills.
• Responsible and honest in duties.
• Able to communicate well with others.
• Able to work in shifts (6 days/week), including public holidays.
• Possess a food handler's training certificate (will be given special consideration).