Senior Manager, Supply Chain Management

Key Job Purpose

Provide leadership to and execution of supply-chain management operations and activities within Vietnam. Ensure successful establishment of SCM infrastructures SO/PO processes and inventory profiling. Execute feasibility studies and business planning for SCM in Vietnam targeted for direct operations.

Provide leadership to and execution of SCM projects in Vietnam and with Singapore and accountable for reviewing of processes to enhance and drive efficiencies while aligning with Asia-Pacific SCM processes.

Provide strategic and tactical direction in the SCM risk mitigation and participate in the development of security policies, standard and procedures, as part of the Governance Framework in AP region.

Responsibilities

• Responsible for developing and recommending policies, guidelines, procedures and implement KPIs on sustaining cost-efficiency and optimizing delivery.
• Manage supply chain management activities including sales order processing, purchasing and inventory management.
• Manage external service providers to ensure products are delivered in a timely manner into the company's warehouse and customers' location.
• Provide analysis to Management and regional SCM with KPIs to ensure sufficient inventory availability whilst maintaining control over logistic cost developments and inventory obsolescence.
• Release purchase order with release strategy approval.
• Monthly review of SCM, Planning & Procurement, to understand market dynamics as well as the legal and regulatory landscaping. Close coordination with industry forums.
• Develop Sales and Operations Planning process whereby product and operational requirement are aligned with demand forecast, production capacity, stock availability and financial objectives.
• Maintain inventory stock profile in the country to achieve fiscal budget and actively put in place measures limiting exposure to risk, excess and obsolescence.
• Evaluate Demand Forecast and Planning performance to determine root cause and drive corrective actions.
• Develop the communication and processes for regular review with key supplying partners, order backlog, PO acknowledgement and forecast capacity requirement.
• As a key business process expert (super-user), support the implementation of supply chain related IT changes and improvement, including Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), Demand Forecasting and Transportation Management.
• Own the delivery of regional freight and distribution cost-savings and drive down regional cost whilst improving service levels.
• Ensure supply chain processes comply with SOX/STC regulations and actively participate in enhancing the governance procedures.
• Manage recruitment and development of the supply chain team; develop the right balance of resources and skills supported by training and development programs.
• Develop dual-source for each SKU (other than unique item), to mitigate risk and conduct supplier audit regularly to ensure a stable supply.
• Handle all customer complaints in a timely manner and propose reasonable solutions to customers.
• Provide leadership to the Vietnam Trade Controls and Customs Compliance Team on trade facilitation and compliance matters in meeting trade controls and customs regulations.
• Participate in the development of Vietnam and Singapore trade controls and customs compliance processes, data management, system, audit, training and issues resolution processes.
• Facilitate trade controls and compliance in areas of denied parties, controlled substances and embargo countries in AP.
• Oversee routine, disciplined operational reviews that cascade through the organization to all levels and stakeholders. Enabling rapid escalation of issues for resolution and improved performance. Constantly review external trends and identify internal opportunities for continuous improvement.
• Prepare monthly management reports.
• Co-ordinate to obtain import licences.
• Ensure required standard operating procedures and guidelines made, reviewed, improved, kept in place, launched and trained for staff.

Authority

• To approve domestic travel request within the scope of responsibilities.
• To approve costs with limits in the labor agreement and company regulations.
• To approve stock purchase order with limit on approval strategy.
• To respond to issues submitted by Supervisors or staffs in responsibilities.
• To assign staff within assigned territory.
• To work with heads of other departments to carry out coordination functions, duties and powers under the provisions of the Company.