Customer Service Specialist

About the Role

We are looking for a Customer Service Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role, you will need to hold an expert level of linguistics. You will have conversations in both Thai and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

Responsibilities

• Give AI chatbots writing and editing tasks and evaluate their outputs
• Evaluate the quality produced by AI models for correctness and performance
• Measure chatbot progress, evaluate logic, and solve problems to improve model quality

Qualifications

• Fluency in English and Thai
• Detail-oriented
• Excellent command of grammar, style, and brand voice
• A current, in progress, or completed Bachelor's degree is preferred but not required

Benefits

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work

Additional Information

• Payment is made via PayPal. We will never ask for any money from you
• Only applicants in Thailand will be considered for this role
• This is an independent contract position