Business Development (Digital Products - E-Service) (ShopeePay)

About the Role

Our Business Development team is looking for a driven and detail-oriented Business Development Associate to support the growth of Digital Products (E-Service) in Shopee and ShopeePay applications. This role works closely with senior team members and cross-functional teams, offering hands-on exposure to partner management, digital product growth and real business execution in a fast-paced environment.

We are looking for a team member who is curious, analytical and comfortable working with data and business logic. You enjoy working with reports, analyzing information and breaking down problems logically, and are comfortable discussing ideas and insights with senior team members and cross-functional stakeholders.

Responsibilities

• Partner Management: Build and maintain long term relationships with strategic partners across both public and private sectors; understand partners’ business objectives, operational constraints and regulatory considerations to identify growth opportunities; prepare analysis and materials to support commercial discussions and partner negotiations.
• Cross-Functional Collaboration: Work closely with marketing, operations, product, finance, tax, legal and compliance teams to align priorities, communicate requirements clearly and ensure cross-functional readiness for business and partner initiatives.
• Project Facilitation & Troubleshooting: Support project planning and execution, track progress, flag risks, ask clarifying questions and coordinate internal and external stakeholders to ensure timely delivery.
• Campaign and Growth Initiative Execution: Collaborate with marketing teams to execute digital product promotions and growth initiatives, align campaign mechanics with business development objectives and support coordination with partners on promotional mechanics, contributions and media barter opportunities.
• Performance Analysis & Strategic Reporting: Monitor and analyze performance metrics, reports and dashboards to identify trends, root causes and opportunities; ask the right questions from data and proactively discuss insights with senior team members.
• Operational Optimization & Problem Resolution: Serve as a key internal point of contact for day-to-day operational inquiries, support partner and customer issue resolution and continuously identify opportunities to improve operational processes and efficiency.
• Business Development Initiatives: Research and evaluate new growth opportunities, contribute to brainstorming sessions and support the development of innovative commercial and strategic initiatives.

Qualifications

• Bachelor’s degree or higher in Business Administration, Marketing, Finance or related fields.
• 1–3 years of experience in business development, partnerships or account management; experience in startup environments, digital financial services or e-commerce is preferred (exposure to working with Thai public sector is a plus).
• Strong curiosity and willingness to ask questions to deeply understand business and data; logical thinker who enjoys working with reports, numbers and problem breakdown.
• Detail-oriented with strong project management and problem-solving skills; ability to manage multiple projects simultaneously in a fast-paced and dynamic environment.
• Numerically literate with a foundation in data interpretation and performance analysis; proficient in Excel / Google Sheets and PowerPoint / Google Slides with strong presentation skills.
• Ability to structure clear narratives and translate insights into actionable plans; good command of both Thai & English written and verbal communication skills.