Field Service Engineer

Your role and responsibilities

• Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

• You are interested in motors and generators service, maintenance, troubleshooting, and repair, and you enjoy working with electrical testing tools, mechanical tools and diagnostic methodologies in power generation and industrial motor service market.
• You have 0-2 years experience in electrical maintenance, motors and generators service. Fresh graduates with relevant internship or training experience are also welcome.
• Basic knowledge of electrical measurement tools, insulation testing equipment, vibration measurement tools, and mechanical maintenance practices.
• You are passionate about learning new technologies, teamwork, and providing good customer service, with strong safety awareness and problem solving skills.
• Bachelor's degree in Electrical Engineering, or related field.
• You are able to communicate in Thai and English.
• You hold a valid driving license and are willing to travel to customer sites when required.