Software Asset - ServiceNow

About the Role

Opportunity to lead enterprise-wide IT Asset Management (ITAM) initiatives, extend coverage to subsidiaries, and work with ITAM/ITSM tools (e.g., ServiceNow) to drive automation, governance and efficiency. Be part of a collaborative, forward-thinking team focused on innovation and efficiency.

Responsibilities

• Design and enforce ITAM policies and standards to strengthen governance and efficiency.
• Manage end-to-end IT asset lifecycle (Plan → Acquire → Deploy → Maintain → Retire) for hardware and software.
• Extend ITAM coverage to subsidiaries, ensuring alignment and scalability.
• Utilize advanced ITAM tools (e.g., ServiceNow) to improve accuracy and operational speed through automation.
• Oversee software license audits, secure data disposal, and regulatory adherence.
• Collaborate with procurement and vendors to drive cost optimization and risk mitigation.
• Maintain accurate CMDB/ITAM inventory and deliver actionable insights through regular reporting.

Qualifications

• 3+ years in ITAM or ITSM roles.
• Strong knowledge of IT Asset Management & ITIL-based IT Service Management.
• Hands-on experience with ITAM tools (ServiceNow or similar).
• Understanding of procurement and contract management.
• Analytical mindset with problem-solving skills.
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in IT, Computer Science, or related field.

Additional Information

• Please note that we will get in touch with shortlisted candidates only.
• The bank will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment.