Account Optimization Manager - Hotel

About the Company

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through a network of 300,000 hotels and 60,000 high‑value clients across 140 source markets. Tech‑driven with a customer‑first philosophy, our commercial teams combine deep market knowledge with a global approach and a local touch. Our people—Team HBX Group—are the heart of the company, encouraged every day to move fast, dream big, and make the difference.

About the Role

Working as part of a high-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.

Responsibilities

• Renegotiate contracting conditions with hotel suppliers to maximize availability, offers, best available rates and loading using system expertise.
• Apply data-driven actions on the product and set priorities based on company dashboards.
• Obtain new offers and extra availability directly loaded in the system by the supplier.
• Partner internally with the Contracting Manager to share information, strategies and drive high levels of efficiency.
• Proactively manage daily contact with assigned hotel suppliers.

Qualifications

• Excellent communication skills in the local language and English.
• Excellent interpersonal skills with strong cultural versatility and empathy.
• Passionate about customer satisfaction with a personal commitment to organizational excellence.
• High values and high standards of personal integrity.

Additional Information

• Working Location: Gaysorn Amarin Tower, BTS Chitlom.
• Working Hours: 5 days / week (Hybrid: 2 days from the office, 3 days from home).
• Employment type: Full-time.
• HBX Group is committed to diversity and an inclusive workplace where everyone feels valued and respected.