Senior Customer Development Executive

About the Company

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Responsibilities

• Lead, develop & implement sustainable sales growth strategy to increase sales, profit, category and Acuvue market share in Independent Outlet and Mini-Chain optical channels.
• Act as an active, customer-focused representative and strong advocate in Customer Value Add through understanding market dynamics, shopper/ECP insights and operational effectiveness.
• Achieve sales objectives in assigned accounts including forecasting, sales increases by key brands, and growing the contact lens category.
• Develop & execute annual account business plans addressing customer and JJVC objectives, including outlet execution programs with tracking matrices to grow the CL category.
• Build strong customer relationships and partnerships across all levels; identify opportunities to develop strategic partnerships with key stakeholders to align business direction and position JJVC as partner of choice.
• Manage co-op budget within guidelines and recommend ways to optimize spend to achieve positive business results.
• Monitor program results, make recommendations to improve account sales performance, and analyze market opportunities by major account to implement programs to increase market share.
• Communicate and coordinate account plans with internal sales organization, partners and customers to ensure timely execution within company policy.
• Participate in development of effective distribution and inventory systems and procedures to service major accounts.

Qualifications

• Bachelor’s degree and above.
• Strong understanding of building strategic partnerships with customers across all levels, HQ and store levels.
• Experience handling accounts; preferably with basic knowledge of sales, brand and category management.
• Thorough knowledge and understanding of sales applications and principles.
• PC skills – Advanced Microsoft PowerPoint & Excel.
• Excellent interpersonal (handle all levels), leadership, written and oral communication skills.
• Strong analytical skills with ability to be detailed yet strategic.
• Proactive, innovative, independent worker with initiative; excellent team player with strong commitment to drive business results.

Skills

• Advanced Microsoft PowerPoint & Excel and general PC skills.
• Strong relationship building and stakeholder management across customer levels.
• Sales planning, account and category management.

Additional Information

• Organization: Johnson & Johnson MedTech
• Job Function: MedTech Sales
• Job Sub Function: Clinical Sales – Specialty Physicians (Commission)
• Job Category: Professional
• Location: Bangkok, Thailand
• Work arrangement: onsite
• Employment type: full_time