Specialist, Supplier Quality Innovation

Key Duties

New Supplier Qualification

• Responsible for qualifying and onboarding new suppliers to ensure compliance with quality, technical, and regulatory requirements, including plating process qualification
• Conduct supplier facility and Quality Management System (QMS) audits to assess compliance and production readiness, and verify manufacturing capabilities
• Lead supplier assessments, audits, and approval activities using audit checklists, risk analysis tools, and on-site visits as required
• Collaborate closely with internal stakeholders to develop and execute new supplier audit and assessment plans
• Provide and utilize supplier quality performance data to support supplier evaluation and selection
• Provide quality-related inputs to support strategic supplier sourcing and selection decisions
• Perform other duties as assigned by the supervisor

Strategic Project Initiatives

• Lead and manage strategic project initiatives (Innovation Board) within Supplier Quality, from concept through implementation
• Drive and execute strategic initiatives with suppliers aligned with business objectives, in collaboration with cross-functional teams such as I&PD, CQ, and Supply Chain
• Define project scope, objectives, milestones, deliverables, and success metrics for Supplier Quality initiatives, including supplier responsibilities from a quality perspective
• Develop and maintain project plans, timelines, risk registers, and status reports
• Track project progress, manage risks, and ensure on-time delivery of project milestones
• Communicate project progress, key milestones, and performance outcomes clearly and regularly to cross-functional teams and Supplier Quality leadership
• Support innovation in materials, processes, and manufacturing technologies through close supplier collaboration
• Proactively identify and mitigate quality risks across the value chain through strategic planning and effective cross-functional collaboration
• Foster alignment and execution by working closely with suppliers, contract manufacturers, procurement, innovation and product development, consumer quality, and other key stakeholders

Qualifications

Educational background: Bachelor's degree or above

Field of study: Engineering / Science or related field (preferred)

Pivotal and professional qualifications: 5+ years of experience in Supplier Quality, Manufacturing Quality, or related functions or Jewelry industry experience is a plus (strong understanding of Jewelry manufacturing processes, quality standards)

Skills

• Strong knowledge of Quality Management Systems, such as ISO 9001, IATF 16949, and related standards
• Proficient in quality core tools such as AQL, Gage R&R, APQP, FMEA, MSA, SPC, and PPAP; strong data analysis capability is required (e.g., Power BI, Six Sigma)
• Proven expertise in auditing and supplier quality development
• Ability to proactively identify risks, perform root cause analysis, and implement sustainable corrective and preventive actions
• Demonstrated proficiency in planning, executing, and tracking strategic initiatives and transformation or change projects from concept through Business-as-Usual (BAU)
• Self-motivated, adaptable, and change-oriented, with inspirational leadership and strong facilitation skills
• Exceptional communication, negotiation, and stakeholder management skills
• Computer Skills: MS Office, Minitab
• Language Skills: Good command in English
• Other Skills: Presentation skill

Travel Required: Required