Product Manager (Deposit Products) - Virtual Bank

About the Company

Ascend Money is a leading fintech company providing innovative payment and financial services across 7 countries in the Southeast Asian Region. Established in 2013, Ascend Money became Thailand’s first fintech unicorn in 2021. Its flagship service TrueMoney is a popular digital financial application enabling ease of payments and a convenient financial lifestyle.

TrueMoney’s extensive agent network as well as offline and online payment services enable millions of users across the region to access innovative financial services.

Key Responsibilities

• Own the full lifecycle of deposit products — from customer onboarding, account setup, core banking integration, to internal/external transfers and regulatory reporting.
• Ensure product setup is accurate, secure, and aligned with regulatory, risk, and compliance standards.
• Define and maintain product documentation including user stories, feature specs, and technical dependencies.
• Champion a customer-first approach: design features and flows that are intuitive, seamless, and delightful.
• Collaborate with UX/UI designers and research teams to validate hypotheses and continuously improve user experience.
• Define and communicate the product vision, strategy, and roadmap for the deposit and related portfolios.
• Lead cross-functional collaboration across engineering, data, operations, legal, compliance, and customer service teams.
• Requirement analysis: identify requirements from business requirement to technical specification, understand end-to-end development lifecycle, and write clear Product Requirement and API specifications including possible scenarios.
• Technical collaboration: translate business requirements into technical specifications and ensure successful implementation with engineering, design, and data science teams.
• Manage communication and stakeholder relationships across functions.

Qualifications

• Must-Have:
  • 5+ years of experience as a Product Manager/Owner in banking, fintech, or financial services.
  • Demonstrated success in managing deposit, payment, or core banking products.
  • Familiarity with account opening flows, payment infrastructure (PromptPay, interbank, BAHTNET), and regulatory reporting frameworks.
  • Strong understanding of core banking systems and integration architectures.
  • Experience working in Agile/Scrum product development environments.
• Preferred:
  • Experience with digital-only or virtual banks.
  • Proficiency in tools such as JIRA, Confluence, SQL, Mixpanel, Looker, or similar.
  • Strong knowledge of UX principles, customer journey mapping, and design thinking.

Skills / Required Skills

• Account opening flows, payment infrastructure (PromptPay, interbank, BAHTNET) and regulatory reporting frameworks.
• Core banking systems and integration architectures; ability to write API specifications.
• Agile / Scrum product development.
• Analytics and experimentation familiarity (SQL, Mixpanel, Looker or similar).
• UX principles, customer journey mapping, and design thinking.