Operations & Business Support

About the Company

Omise Pro is a software development company specializing in end-to-end project delivery and digital transformation. This role is part of Omise Pro, Omise’s professional services team, working on custom software delivery and digital transformation projects. Omise was founded in 2013 and has nearly 500 employees across offices in Japan, Bangkok, Singapore, Indonesia, and Malaysia.

Responsibilities

• Manage general administrative tasks including documentation, record keeping, internal coordination, scheduling meetings and company activities, and internal communications.
• Assist procurement and coordinate with office vendors and service providers; maintain organized operational records and internal documentation.
• Support sales operations by preparing and processing supporting documents for proposals, internal approvals, and sales-related processes; submit internal tickets and coordinate required documentation.
• Assist processing and tracking monthly invoicing related to client projects; maintain records of submitted documents, invoices, and sales administrative tasks and follow up for timely completion.
• Track marketing initiatives (events, campaigns, lead generation), maintain marketing contact databases, and assist with lead tracking.
• Prepare basic analytics and reports for marketing performance and consolidate business data from Sales, Marketing, and Operations to generate regular reports and dashboards for business monitoring.
• Support internal project coordination for non-project-managed initiatives: monitor task progress and timelines, maintain simple project tracking tools or documentation, and coordinate communications between business teams, delivery teams, and stakeholders.

Qualifications

• Bachelor’s degree in Business Administration, Management, Marketing, or a related field.
• 1–3 years of experience in administrative, operations, business support, or coordination roles.
• Strong organizational and multitasking abilities; analytical mindset with ability to work with data and reporting.
• Proficiency in Microsoft Excel / Google Sheets and presentation tools.
• Experience supporting sales teams or marketing initiatives, basic understanding of project coordination or task tracking, and experience working with vendors or outsourced resources are advantages.

Skills

• Familiarity with CRM tools or project tracking tools (e.g., Jira, Asana, Trello).

Benefits

• Modern and well-equipped work environment and flexible working hours.
• Medical healthcare plan and annual health check-up.
• Collaborative international team and supportive colleagues.

Additional Information

• Work arrangement: onsite. Employment type: full-time.
• Recruitment process: application review followed by 2–3 interviews with the hiring team, People Operations, and stakeholders.
• Company values: teamwork, trust-based culture, diversity, continuous improvement, and encouragement of project ownership.