Foreman (BNA)

Role Summary

The main responsibility for the Foreman is to plan and lead the work in the workshop ensuring excellent service and efficiency. This means to assist the Service Manager and the Service Advisor in the organization and execution of the workshop’s production. This is achieved by leading multi skilled teams delivering the agreed service and quality at the promised time, fulfilling SHE requirements.

Job Responsibilities

Operations Management

Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols.

Health, Safety, and Environment

Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate risks and to safeguard the environment and the well-being of self and others.

Quality Assurance

Conduct complex analyses, quality tests, and inspections that require a high level of independent judgment.

Leadership and Direction

Supervise a team performing routine work.

Performance Management

Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance.

Organizational Capability Building

Provide instruction and informal advice to less experienced colleagues within the team to develop their skills.

Equipment Maintenance and Repair

Troubleshoot and diagnose equipment and systems for emergency repairs and carry out preventive maintenance inspections.

Work Scheduling and Allocation

Design own monthly schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Internal Communications

Use the internal communications system to access specific information.