Executive – DMTM Recruitment

About the Company

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities

• Execute end-to-end TSR recruitment activities, including sourcing, screening, interviewing, and hiring.
• Proactively source candidates through multiple channels such as job portals, referrals, recruitment vendors, social media, and walk-ins.
• Support and execute recruitment campaigns (e.g. referral campaigns, buy-out campaigns, vendor sourcing).
• Conduct initial interviews (phone and/or onsite) to assess candidates’ suitability for TSR roles and evaluate communication skills, sales mindset, and cultural fit.
• Coordinate interviews and selection processes with hiring managers and operations teams.
• Coordinate onboarding processes for new TSRs, liaise with Recruitment Admin / HR teams on documentation, system entry, and licensing requirements, and ensure new hires understand job roles, policies, and onboarding timelines.
• Track recruitment pipeline, hiring status, and joining conversions and prepare regular recruitment reports (e.g. hiring progress, source effectiveness).
• Monitor recruitment effectiveness against targets and timelines.
• Work closely with internal stakeholders (Operations, Sales Management, Training, HR Admin) and coordinate with recruitment vendors and external partners to ensure candidate quality and timely delivery.
• Maintain positive candidate experience throughout the recruitment process.

Compliance & Governance

• Ensure all recruitment activities comply with internal policies and regulatory requirements (e.g. OIC, PDPA) and maintain accurate recruitment records and documentation for audit and governance purposes.

Additional Information

• Prudential is an equal opportunity employer and provides equality of opportunity and reasonable adjustments to support people with individual physical or mental health requirements.