AMS SAP PM/CS Supporting - Global Project

About the Role

SAP R/3 Customer Service (CS)

SAP R/3 CS support with experience implementing Customer Services projects; deep Customer Service knowledge in:

• I base management
• Classes system
• Preventive management
• Repair services
• Installation handling
• Call Handling, including back reporting of time and materials
• Billing process

Skills / Required Skills

• Integration with other SAP modules (CO, SD, MM) and preferably HR
• Mobile solutions, including MAM and MDM
• eService solutions / Customer Portals