Warehouse Assistant Manager_Outbound Team (Bangna km23)

About the Role

Warehouse Assistant Manager — Outbound Team (Bangna km23). Responsible for ensuring continuous improvement of outbound processes, managing WMS operations, monitoring productivity, planning work schedules and coordinating with related units.

Responsibilities

• Ensure continuous creative improvement for outbound process through problem identification and problem analysis
• Monitor and improve productivity for all functions of the outbound team
• Manage, study and understand WMS for existing and new outbound functions and act as a mentor for team members
• Create work plans and schedules to accomplish objectives
• Prepare daily and monthly reports and document outbound issues
• Plan and communicate between the department and other related units
• Set working processes to reduce damage, defects and wrong packing
• Manage day-to-day order receiving in WMS with on-time operation and accuracy
• Manage overall problems and coordinate cross-communication between shifts, departments, customers and vendors when necessary
• Plan work schedules and assign duties to maintain adequate staff and respond to fluctuating workloads
• Resolve personnel problems, complaints or grievances when possible
• Perform any other duties assigned by Manager

Qualifications

• Bachelor’s Degree or higher in Logistic management, Supply Chain or related field
• At least 5 years of working experience in warehousing (e-commerce highly preferred)
• Warehouse management and logistics / supply chain knowledge is an advantage
• Be able to communicate in English
• Problem solving skills and conflict management
• Ability to work under deadlines and pressure
• Good interpersonal, communication and negotiation skills
• Good team player
• Proficient with Microsoft Excel
• Able to work on shifts and on days off when required